CEO - Results Driven & Enabled
CEO - Results Driven & Enabled
The CEO’s primary role is to perpetuate the enterprise, to make sure the enterprise is successful. That leaves little time for working on extraneous or counterproductive results.
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Results |
What the CEO delivers
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What the CEO enables
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Earnings & Profit
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· Earnings targets that are demanding but attainable · A team to support the decision making · Data processes that produce accurate information · Strategies, operating plans, and budgets that define how profit will be achieved and sustained Relationships with those on the critical path |
· Candid communication of the targets for earnings, earnings per share, and profit · A context for performance that gets the best from everyone · Long-term and short-term understanding of profit needs
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Short & Long Term Profits |
· Market-relevant value propositions · Strategic analysis · Complete alignment · Integrated functions · Effective working relationships up and down · Equal value for all functions · Steady business rhythm/flow · Trust and confidence
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· A focus on value proposition—ensures that every employee knows what the endgame is · Strategic context—gives every employee the same picture · Rhythm for the business—makes it easier to get the job done for everyone · Equal treatment for all functions—keeps support staff, in particular, from feeling like second-class citizens · Role model for relationships—sets the tone for how to work together Integrated functional work—gets everyone pulling in the same direction |
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Effective Financial Allocation
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· Enterprise Financial Results · Group Financial Results · Success of corporate initiatives · Capital allocation recommendations · Environmental scans · Strategic uncertainty scans |
· Capital for investment in businesses · Environmental scans relevant to the businesses · Strategic uncertainty assessments · Timely adjustments to business strategies · Acceptance of corporate initiatives |
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Customer
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· Senior-level customer relationships that enable good business
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· Information about the future as the customer sees it · Acceptance of the enterprise’s products and services by customers |
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Brand
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· Clearly defined brand standards
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· Sufficient resources to deliver the brand’s promise · Clear understanding of the brand requirements by all employees · A disciplined work environment that supports brand building |
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Investment
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· Investment decisions that fit and enable the vision or strategy |
· Future state definition · Commitment to the future |
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Direction- Strategic Framework
Clear and consistent direction, in many ways, is the single most important result that a CEO delivers.
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· Vision, mission, values (new or updated) · Enterprise strategic framework clear enough to penetrate the clutter
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· Guidance for everyone’s effort and energy · Portfolio strategy and business strategy · Sense of purpose for everyone · Clear and consistent direction, in many ways, is the single most important result that a CEO delivers |
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Engagement
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· Clarity and reason (for the direction) · Redirection when circumstances warrant it
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· Understanding and acceptance of the direction by all employees · Conviction and commitment to the direction · One direction for everyone · A focus on what is important · Free flow of information and ideas · Commitment from people the CEO may never see |
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Facilitation
The facilitation process is the real difference between hoping the enterprise will succeed and making it possible for the enterprise to succeed. Hope is not a good business strategy.
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· The money for needed resources and capability · Understanding of the challenge
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· Acquisition of needed resources · Belief in the direction · Capability to achieve the direction · Success in pursuing the direction · The facilitation process is the real difference between hoping the enterprise will succeed and making it possible for the enterprise to succeed. Hope is not a good business strategy |
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Planning
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· Planning parameters or guidelines · Timely final approval (permission to proceed)
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· Requests for planning submissions that have the CEO’s authority · Planning infrastructure · Plans—strategies, operating plans, tactical plans |
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Controls/Governance
By using the GPS and good management practices, the CEO has enormous power for driving results at all levels throughout the enterprise.
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· Clear direction with standards · An enterprise immune system · Regular reviews of all kinds · Frequent feedback to direct reports and others as appropriate
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· Audits of all kinds · Candid and frequent feedback at all levels · A climate of commitment to results · Free flow of performance information · Strategy revisions (when appropriate) |
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Relationships
Relationships are a great enabler, and CEOs must build them in all directions if they are to deliver their results.
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· Trust and confidence within the enterprise · Broad external relationship base · Board of Directors’ confidence and support
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· Acceptance of the enterprise by externals · Access to information and other resources · Positive environment for internal relationships · Relationships are a great enabler, and CEOs must build them in all directions if they are to deliver their results |
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Innovation Results
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· Clear expectations for innovation · Standards for measurement · Supportive climate · Rewards and recognition
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· Full participation · Willingness to try · Local management and application |
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Leadership
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· Portfolio strategy · New ventures · Approved business strategy · Business Manager succession · Business Manager and Function Manager coaching and development · Enterprise leadership role model |
· The framework for business strategy · Coaching for Business Managers and Function Managers · Development for Managers of Managers · A succession system for building Business Managers · Connection with the enterprise strategic framework |
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Management
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· Process for information flow · Delegation · Control systems · Operating reviews · Metrics for the group · Open work environment |
· Transparency · Authority · Standards for performance · Appropriate metrics for the businesses |
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Relationship |
· Government relationships · Customer partnerships · Industry relationships · Partner and alliance relationships · Peer relationships · Upward relationships · Subordinate relationships |
· Receptive customers · A climate of collaboration · Benefits from external relationships · Good citizenship · Industry analyses and trends
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American Driveline Systems, President/Chief Executive Officer |
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Required Work Values Shift · From results through function to results through comprehensive business management · From state-of-the-art results to business success · From functional excellence to customer value · From planning for functional results to creating short & long-term strategic plans |
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Results |
Full Performance |
Exception Performance |
Skills, Knowledge and Experience |
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Business/Functional Results · Build an infrastructure that supports scale · Sales, OI, SG&A · Competitive analysis · Value proposition · Resource strategy
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· Planned short-term business results are delivered without compromising long-term growth · Competitive advantage is sustainable · Value proposition meets and anticipates customer and company needs · Economic, political, competitive, market and industry knowledge is evident in strategy and decision making |
· Profit grows faster than revenue · Revenue grows faster than plan · Competitive advantage is achieved through innovation · Value proposition leads the industry
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· Understanding of financial impact of decisions · Business planning; deep knowledge of the contribution of each function · Must know where to go for data and how to interpret business implications · Ability to think tactically and strategically · Able to think in terms of profitability and sustainability rather than functional capability · Must know how to read and interpret market data and competitive response
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Management · Operational planning · Organizational structure · Mange the business · Focus · Strategic problem solving · Drive strategy · Safety
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· Organizational energy is directed toward achieving business results · Functional activity fully integrated and aligned including Purchasing, Sales, Operations and support functions, through the operational plan · Immune system in place and fully functioning · Reviews (project reviews, MPR, plan reviews) are conducted to drive decisions rather than share information · Business strategy is executed at optimal cost · Safety strategy supports achieving business results
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· Organizational energy is superior to peers' and competitors' · Breakthrough results are achieved through industry leading strategies · Business fully integrated and aligned through platform delivery · Business practices emulated by competitors
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· Ability to make hard decisions and courage to stay the course · Contingency planning · Ability to architect an organization to support strategy · Ability to select and assess functional leaders based on business strategy · Ability to anticipate and avoid problems · Ability to problem solve at the root cause level · Multi-functional experience
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Leadership · Personal Leadership · Team strength · Enable functional leadership · Performance culture · Influence · Strategic vision · Company capability · Cross-selling culture
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· Personally connected to associates at all levels · Team strength is matched to strategic requirements · "A" performance is delivered by every team member · Organizational champion for developing a diverse talent pipeline · Use of power is balanced and appropriate to both building strong functional leaders and take business risks · Business strategy delivers competitive advantage, is understood and accepted by the business
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· Role model for embodiment of corporate values and directives · Team performs with or without involvement of General Manager · Viewed as a premier employer by diverse talent inside and outside of organization |
· High energy · Respectful of others · Willingness to rely on and have confidence in functional leaders to achieve results · Knowing how to build alliances in order to get things done · Ability to create a future that people want to be a part of • Articulate communicator and effective listener |
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Relationships · Key customer relationships · Subordinate and senior executive relationships · Company spokesperson |
· Senior-level partnerships established with customers · Strong working relationship with each other · Climate supports relationship building at all levels and throughout organization |
· Senior level partnerships with customers are leveraged for company growth
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· Appreciate relationships for the sake of relationships · Ability to make friends with everyone · Ability to understand what is driving other people · Ability to read powerful people and complex situations · Comfortable is a leadership role · Well read in current events · Understands the greater good
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Growth · Growth strategy · New markets · New applications · Innovation · New products and services
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· Business processes are continually improved and exploit growth opportunities and/or lower cost · Investments are leveraged to create new markets |
· Company is embedded in customer strategy · Individual accountability among team is expanded to increase individual contribution
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· Intellectual curiosity · Market intelligence · Ability to think broadly and long term · Ability and willingness to exploit the market · Open-minded and tolerant of difference · Willingness to take risks and to learn from mistakes · Willingness to experiment and try new things
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