CEO - Results Driven & Enabled

CEO - Results Driven & Enabled

 

The CEO’s primary role is to perpetuate the enterprise, to make sure the enterprise is successful. That leaves little time for working on extraneous or counterproductive results.

 

 

Results

 

What the CEO delivers

 

 

What the CEO enables

 

 

Earnings & Profit

 

·       Earnings targets that are demanding but attainable

·       A team to support the decision making

·       Data processes that produce accurate information

·       Strategies, operating plans, and budgets that define how profit will be achieved and sustained Relationships with those on the critical path

·       Candid communication of the targets for earnings, earnings per share, and profit

·       A context for performance that gets the best from everyone

·       Long-term and short-term understanding of profit needs

 

 

Short & Long Term Profits

·       Market-relevant value propositions

·       Strategic analysis

·       Complete alignment

·       Integrated functions

·       Effective working relationships up and down

·       Equal value for all functions

·       Steady business rhythm/flow

·         Trust and confidence

 

·       A focus on value proposition—ensures that every employee knows what the endgame is

·       Strategic context—gives every employee the same picture

·       Rhythm for the business—makes it easier to get the job done for everyone

·       Equal treatment for all functions—keeps support staff, in particular, from feeling like second-class citizens

·       Role model for relationships—sets the tone for how to work together Integrated functional work—gets everyone pulling in the same direction

 

Effective Financial Allocation

 

 

·       Enterprise Financial Results

·       Group Financial Results

·       Success of corporate initiatives

·       Capital allocation recommendations

·       Environmental scans

·       Strategic uncertainty scans

·       Capital for investment in businesses

·       Environmental scans relevant to the businesses

·       Strategic uncertainty assessments

·       Timely adjustments to business strategies

·       Acceptance of corporate initiatives

 

Customer

 

·       Senior-level customer relationships that enable good business

 

 

 

·       Information about the future as the customer sees it

·       Acceptance of the enterprise’s products and services by customers

 

Brand

 

·       Clearly defined brand standards

 

 

 

 

       

 

·       Sufficient resources to deliver the brand’s promise

·       Clear understanding of the brand requirements by all employees

·       A disciplined work environment that supports brand building

 

Investment

 

·       Investment decisions that fit and enable the vision or strategy

·       Future state definition

·       Commitment to the future

 

Direction- Strategic Framework

 

 

Clear and consistent direction, in many ways, is the single most important result that a CEO delivers.

 

·       Vision, mission, values (new or updated)

·       Enterprise strategic framework clear enough to penetrate the clutter

 

 

 

 

·       Guidance for everyone’s effort and energy

·       Portfolio strategy and business strategy

·       Sense of purpose for everyone

·       Clear and consistent direction, in many ways, is the single most important result that a CEO delivers

 

Engagement

 

·       Clarity and reason (for the direction)

·       Redirection when circumstances warrant it

 

 

·       Understanding and acceptance of the direction by all employees

·       Conviction and commitment to the direction

·       One direction for everyone

·       A focus on what is important

·       Free flow of information and ideas

·       Commitment from people the CEO may never see

 

Facilitation

 

 

The facilitation process is the real difference between hoping the enterprise will succeed and making it possible for the enterprise to succeed. Hope is not a good business strategy.

 

·       The money for needed resources and capability

·       Understanding of the challenge

 

 

·       Acquisition of needed resources

·       Belief in the direction

·       Capability to achieve the direction

·       Success in pursuing the direction

·       The facilitation process is the real difference between hoping the enterprise will succeed and making it possible for the enterprise to succeed. Hope is not a good business strategy

 

Planning

 

·       Planning parameters or guidelines

·       Timely final approval (permission to proceed)

 

·       Requests for planning submissions that have the CEO’s authority

·       Planning infrastructure

·       Plans—strategies, operating plans, tactical plans

 

Controls/Governance

 

 

By using the GPS and good management practices, the CEO has enormous power for driving results at all levels throughout the enterprise.

 

·       Clear direction with standards

·       An enterprise immune system

·       Regular reviews of all kinds

·       Frequent feedback to direct reports and others as appropriate

 

        

·       Audits of all kinds

·       Candid and frequent feedback at all levels

·       A climate of commitment to results

·       Free flow of performance information

·       Strategy revisions (when appropriate)

 

Relationships

 

 

Relationships are a great enabler, and CEOs must build them in all directions if they are to deliver their results.

 

·       Trust and confidence within the enterprise

·       Broad external relationship base

·       Board of Directors’ confidence and support

 

 

·       Acceptance of the enterprise by externals

·       Access to information and other resources

·       Positive environment for internal relationships

·       Relationships are a great enabler, and CEOs must build them in all directions if they are to deliver their results

 

Innovation Results

 

·       Clear expectations for innovation

·       Standards for measurement

·       Supportive climate

·       Rewards and recognition

 

·       Full participation

·       Willingness to try

·       Local management and application

 

Leadership

 

 

·       Portfolio strategy

·       New ventures

·       Approved business strategy

·       Business Manager succession

·       Business Manager and Function Manager coaching and development

·       Enterprise leadership role model

·       The framework for business strategy

·       Coaching for Business Managers and Function Managers

·       Development for Managers of Managers

·       A succession system for building Business Managers

·       Connection with the enterprise strategic framework

 

Management

 

 

·       Process for information flow

·       Delegation

·       Control systems

·       Operating reviews

·       Metrics for the group

·       Open work environment

·       Transparency

·       Authority

·       Standards for performance

·       Appropriate metrics for the businesses

 

Relationship

·       Government relationships

·       Customer partnerships

·       Industry relationships

·       Partner and alliance relationships

·       Peer relationships

·       Upward relationships

·       Subordinate relationships

·       Receptive customers

·       A climate of collaboration

·       Benefits from external relationships

·       Good citizenship

·       Industry analyses and trends

 

 

 

 

 

 

 

American Driveline Systems, President/Chief Executive Officer                                                                             

 

Required Work Values Shift

·         From results through function to results through comprehensive business management

·         From state-of-the-art results to business success

·         From functional excellence to customer value

·         From planning for functional results to creating short & long-term strategic plans

 

Results

 

Full Performance

 

Exception Performance

 

Skills, Knowledge and Experience

 

Business/Functional Results

·   Build an infrastructure that supports scale

·   Sales, OI, SG&A

·   Competitive analysis

·   Value proposition

·   Resource strategy

 

 

·   Planned short-term business results are delivered without compromising long-term growth

·   Competitive advantage is sustainable

·   Value proposition meets and anticipates customer and company needs

·   Economic, political, competitive, market and industry knowledge is evident in strategy and decision making

·  Profit grows faster than revenue

·  Revenue grows faster than plan

·  Competitive advantage is achieved through innovation

·  Value proposition leads the industry

 

·   Understanding of financial impact of decisions

·   Business planning; deep knowledge of the contribution of each function

·   Must know where to go for data and how to interpret business implications

·   Ability to think tactically and strategically

·   Able to think in terms of profitability and sustainability rather than functional capability

·   Must know how to read and interpret market data and competitive response

 

 

Management

·   Operational planning

·   Organizational structure

·   Mange the business

·   Focus

·   Strategic problem solving

·   Drive strategy

·   Safety

 

·   Organizational energy is directed toward achieving business results

·   Functional activity fully integrated and aligned including Purchasing, Sales, Operations and support functions, through the operational plan

·   Immune system in place and fully functioning

·   Reviews (project reviews, MPR, plan reviews) are conducted to drive decisions rather than share information

·   Business strategy is executed at optimal cost

·   Safety strategy supports achieving business results

 

·    Organizational energy is superior to peers' and competitors'

·    Breakthrough results are achieved through industry leading strategies

·    Business fully integrated and aligned through platform delivery

·    Business practices emulated by competitors

 

·   Ability to make hard decisions and courage to stay the course

·   Contingency planning

·   Ability to architect an organization to support strategy

·   Ability to select and assess functional leaders based on business strategy

·   Ability to anticipate and avoid problems

·   Ability to problem solve at the root cause level

·   Multi-functional experience

 

 

Leadership

·   Personal Leadership

·   Team strength

·   Enable functional leadership

·   Performance culture

·   Influence

·   Strategic vision

·   Company capability

·   Cross-selling culture

 

·   Personally connected to associates at all levels

·   Team strength is matched to strategic requirements

·   "A" performance is delivered by every team member

·   Organizational champion for developing a diverse talent pipeline

·   Use of power is balanced and appropriate to both building strong functional leaders and take business risks

·   Business strategy delivers competitive advantage, is understood and accepted by the business

 

·   Role model for embodiment of corporate values and directives

·   Team performs with or without involvement of General Manager

·   Viewed as a premier employer by diverse talent inside and outside of organization

·   High energy

·   Respectful of others

·   Willingness to rely on and have confidence in functional leaders to achieve results

·   Knowing how to build alliances in order to get things done

·   Ability to create a future that people want to be a part of

  Articulate communicator and effective listener

 

Relationships

·   Key customer relationships

·   Subordinate and senior executive relationships

·   Company spokesperson

·       Senior-level partnerships established with customers

·       Strong working relationship with each other

·       Climate supports relationship building at all levels and throughout organization

·    Senior level partnerships with customers are leveraged for company growth

 

·   Appreciate relationships for the sake of relationships

·   Ability to make friends with everyone

·   Ability to understand what is driving other people

·   Ability to read powerful people and complex situations

·   Comfortable is a leadership role

·   Well read in current events

·   Understands the greater good

 

 

 

Growth

·   Growth strategy

·   New markets

·   New applications

·   Innovation

·   New products and services

 

·    Business processes are continually improved and exploit growth opportunities and/or lower cost

·    Investments are leveraged to create new markets

·   Company is embedded in customer strategy

·   Individual accountability among team is expanded to increase individual contribution

 

·   Intellectual curiosity

·   Market intelligence

·   Ability to think broadly and long term

·   Ability and willingness to exploit the market

·   Open-minded and tolerant of difference

·   Willingness to take risks and to learn from mistakes

·   Willingness to experiment and try new things

 

 

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