President - Brand Standards (Food Service-Hospitality-Healthcare)

President - Brand Standards (Food Service-Hospitality-Healthcare)

Our client is a best in class professional service provider employing more than 1,000 employees that provided a range of services to industries like food service, hospitality and healthcare in which health, safety, cleanliness, consistency, compliance and operational excellence are powerful drivers of performance and results. This includes consulting, training, auditing, certification and commercial food safety and pest prevention services.

Title:               President - Brand Standards (Food Service-Hospitality-Healthcare)
Location:        Charlotte, North Carolina   

Position Summary
The President - Brand Standards is responsible for the strategic direction and effective management of the sales and operations of companies Brand Standards business unit that provides professional services

Essential Duties and Responsibilities

  • Full P & L responsibility for the Brand Standards business and for the long term growth and success of the business including:
    • Developing and initiating long term strategic plans for the business.
    • Development and delivery of annual business plans. Including but is not limited to developing budgets and key initiatives necessary to deliver on agreed to objectives.
    • Ongoing expense control and management
  • Appropriately represent the company with different constituents on an ongoing basis, including;
    • Existing clients and sales prospects
    • General public, and related outside groups
    • Governmental and regulatory agencies
  • Responsible for strengthening and perpetuating a culture that is consistent with Company’s core values, and of our “people first” principles.
    • Embracing and utilizing all Company performance management and development tools.
    • Managing, directing, coaching and mentoring in a manner that results in a world class team of highly motivated employees.
  • Overall responsibility for ensuring that the highest quality service standards are being achieved, that they are consistent with division protocols and constantly striving for improvement.
    • Ensuring full alignment with company policies, programs, and initiatives
    • Ensuring swift and expeditious response to customer complaints and requests for information.
    • Developing management bench strength, succession planning, and operational depth within each position.
  • Driving plans and directing resources necessary to ensure revenue growth, and contract sales. To be done within the context of the overall division Sales & Marketing framework.
    • Direct management of the Business Development staff, and Strategic Account Management resources.
    • Front line role in directing sales activity; initiating and participating in key sales pursuits.
    • Identifying plans and resources required to drive continued expansion
    • Ensuring all corporate based sales and marketing programs are implemented fully and effectively.
    • Maintain the confidence of key client contacts in order to retain and increase the volume and quality of business allocated to Company.
  • Responsible for all administrative aspects of the business and the alignment with company policies:
    • Includes price management, and revenue and contract management and reporting.
    • Accounting compliance and management.
    • Full compliance of Human Resource requirements, and corporate programs and initiatives.
    • Overall management, function, and appearance of all offices within company parameters.
    • Responsible for submitting weekly, monthly and yearly reports as required; including ensuring administrative procedures are performed as necessary to complete required reports.

Education & Experience

  • Bachelors Degree, preferably in Business, Science or Hospitality , MBA preferred
  • Minimum of ten (10) years management experience including hiring, salary planning and career development of team members.
  • Strong sales and marketing leadership track record.
  • Experience managing a budget of $50M or greater, plus budget development, balance sheet and P & L responsibilities.
  • At least ten (10) years experience in managing client negotiations and contracts with Fortune 500 Companies.  
  • Capable manager with strong communication and business process skills
  • Visionary – experience in taking initiatives from idea through successful implementation.
  • Experience working in one or both of the following: Small to mid-size company; Fortune 500 companies with knowledge of best practices in all areas of business management
  • Previous experience managing remote employees
  • Experience managing multiple disciplines (i.e. operations, HR, accounting,  business development)
  • Experience liaising with attorneys, government agencies, accountants and industry contacts.
  • Corporate management and remote and local site administration
  • Working knowledge of HR programs and processes (safety, benefits, labor, etc.).
  • Experience working in a service-related industry.

If you or anyone you know are qualified and meet the requirements outlined in this announcement, please send your resume to for consideration. Please Note: this is intended to provide a brief overview of the position described above and is being shared with numerous potentially qualified individuals and organization leaders within our network. We receive hundreds of referrals and inquiries daily from multiple sources.

Regretfully, we are unable to respond to every individual. Please know we will give careful consideration to all inquiries.
All candidate communications will be held in the strictest of confidence. For ethical reasons, we are unable to represent individuals currently employed by any of our protected clients without the client's written authorization.
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